Warranty, Return & Exchange Policy
Clear guidelines for warranty coverage, approved returns, exchanges, and support.
Clear expectations, handled professionally
We stand behind our products and review product issues promptly when something arrives damaged or is not functioning as intended.
LAB Acoustics offers a 2-year limited warranty covering manufacturing defects and product issues under normal intended use. This warranty does not cover misuse, improper installation, abuse, modifications, accidents, or normal wear and tear.
We only accept returns when a product arrives damaged or is non-functional. To request a return, please contact our team promptly with your order details, a description of the issue, and supporting photos when applicable.
Exchanges are only available for approved cases involving products that arrived damaged, defective, or non-functional. Once reviewed and approved, our team will guide you through the replacement process.
For warranty claims, return requests, or exchange support, please contact LAB Acoustics through our support or contact page and include your order number and relevant product information.