Effective Date: April 16, 2026

Last Updated: April 16, 2026

LAB Acoustics LLC ("LAB Acoustics," "we," "us," or "our") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, use our shop, submit inquiries, create an account, request services, or otherwise interact with our digital tools and related experiences (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to information collected through:

• The LAB Acoustics website and online shop
• Contact, support, and early-access forms
• Account creation and login experiences
• Checkout and order-related flows
• Project inquiry, consultation, and service request forms
• Other digital tools, content, and interactions that link to this policy

This Privacy Policy does not govern third-party websites, services, or applications that may be linked from our Services or used independently of our platform.

We may collect the following categories of information:

A. Information you provide directly

• Name, email address, and other contact details
• Account registration information
• Project type, inquiry details, and messages submitted through forms
• Shipping, billing, and order-related details you provide
• Files, room information, images, or other materials you upload or submit
• Customer support communications
• Newsletter subscription details

B. Transaction and commercial information

• Products viewed, selected, or purchased
• Order history and order metadata
• Checkout-related details and payment status records
• Promotional code usage or cart details when relevant to the transaction

C. Account and authentication information

• Login credentials you create directly with us
• Authentication identifiers from third-party sign-in providers, if enabled
• Basic profile information associated with your account

D. Automatically collected information

• IP address, browser type, device type, operating system, and approximate location derived from IP
• Pages viewed, referring URLs, and interaction data
• Cookies, local storage data, and similar technologies used to support functionality, analytics, and performance

If you make a purchase through our Services, payment processing may be handled by third-party payment providers such as Stripe. We may receive records related to the transaction, such as payment status, transaction identifiers, amount, currency, and limited billing details needed to support the purchase.

We do not store full payment card numbers on our own servers when payments are processed through third-party payment providers. Your payment information is subject to the applicable payment provider's privacy policy and security practices.

We may use collected information to:

• Provide, operate, maintain, and improve our Services
• Create and manage user accounts
• Process purchases, fulfill orders, and coordinate delivery or support
• Respond to project inquiries, consultation requests, and customer service messages
• Send transactional communications such as confirmations, updates, invoices, or support replies
• Send marketing or newsletter communications where permitted by law or where you have opted in
• Protect the security and integrity of the Services and prevent fraud, abuse, or unauthorized access
• Analyze usage trends, site performance, and customer needs
• Comply with legal obligations and enforce our agreements

We may use cookies, pixels, local storage, and similar technologies to remember preferences, keep users signed in, support shopping cart functionality, understand traffic patterns, and improve the performance of the Services.

You can usually adjust browser settings to block or delete cookies. Some parts of the Services may not function properly if certain cookies or storage technologies are disabled.

We may share information in the following circumstances:

• With service providers that help us operate the Services, such as hosting, authentication, analytics, database, email, or payment providers
• With shipping, logistics, installation, fulfillment, or operational partners where needed to deliver products or services
• With professional advisors such as legal, accounting, or insurance advisors when reasonably necessary
• If required by law, subpoena, court order, or valid governmental request
• If necessary to protect rights, safety, property, users, or the integrity of the Services
• In connection with a merger, acquisition, financing, sale of assets, or similar business transaction

We do not sell personal information to third parties for cash consideration.

We retain information for as long as reasonably necessary to provide the Services, fulfill orders, maintain business and tax records, resolve disputes, enforce our agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.

We use commercially reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for protecting your account credentials and using secure devices and networks when accessing the Services.

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about the personal information we hold about you. You may also have the right to opt out of certain marketing communications.

• You may unsubscribe from marketing emails using the unsubscribe link in those emails.
• You may contact us to request account updates or deletion requests, subject to legal and operational limitations.
• We may need to verify your identity before processing certain privacy requests.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website or shop. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. Data protection laws in those jurisdictions may differ from those in your country.

We may update this Privacy Policy from time to time. If we make material changes, we may update the Last Updated date above and provide additional notice where appropriate. Your continued use of the Services after an updated Privacy Policy becomes effective means the updated policy will apply to your interactions going forward.

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact LAB Acoustics:

• Email: privacy@labacoustics.us or support@labacoustics.us
• Website: labacoustics.us
• Company: LAB Acoustics LLC